MAFS is a pioneer in providing social services to low-income and underserved populations. The demand for these kinds of services is increasing due to the slow recovery of our economy. MAFS staff assists clients in accessing public benefits available to fit their individual needs. Our staff help fill out applications for these services and escorts them to the appropriate public benefits offices such as Department of Human Services or Social Security Administration, Immigration, and Naturalization to submit the application and serve as their interpreter. We also translate official forms in Hindi, Urdu, Gujarati, Spanish and Bosnian languages to facilitate the process of applying for benefits. Our staff acts as liaisons between the client and public officials to help our community members get the help and support, they require. This year we had the privilege of helping complete 3993 cases in Cook, Suburban Cook County, DuPage, and Lake County.
The Low-Income Home Energy Assistance Program (LIHEAP) is designed to help low-income families pay their heat and light bills. This program is offered multiple times throughout the year and brings hundreds of people from all nationalities to our Chicago and Niles offices. Many of them arrive before the offices opens and wait in line for hours to benefit from this program. This service is funded by the Community and Economic Development Association of Cook County (CEDA). MAFS’ staff help clients in processing their application in order to receive funds. This year we have helped 2,400 eligible families through this program. Please call 773-465-3015 to apply for the CEDA program.
MAFS is a Senior Health Insurance Program (SHIP) certified site. You can take advantage of our free statewide senior health insurance counseling service for Medicare and Medicaid beneficiaries. Our staff members, Shane Solanki, Tarinda McGee, Urvashi Bhatt, Eugenie Favre, Jaishree Nagaraj and Radhika Subramanian are SHIP certified counselors. Seniors with any Medicare or Medicaid queries can contact them for appointments. This year we served 1,244 individuals. For more information about this program, please call 773-465-3015 (Chicago); 847-824-9414 (Niles); 630-705-1208 (Naperville)
MAFS is funded under DuPage County Asian Human Service Program (HSGF) to support the underserved Asian immigrant community (residing in DuPage County) to provide basic needs (food, clothing, furniture, and medical) counseling/support treatment, case management and client advocacy. The annual target number of clients who will benefit was 100, but our social workers have served 300 clients to date. We provide these services from Naperville, Carol Stream, and Roselle Locations. Please call 630-705-1208 for more information.
Since its establishment, MAFS has, and continues to provide a full range of Immigration/ Citizenship services to the community including but not limited to Naturalization/Citizenship; Green Card Renewals; Family Petitions; OCI applications; Passport Renewals and other related applications. This year we have helped 300 individuals including seniors with information, guidance, and immigration applications most common ones being N400 for citizenship and I-130 for family petition. Please call 847-824-9414 to avail Immigration services.
SMP empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education. SMPs are grant-funded projects of the federal U.S. Department of Health and Human Services (HHS), U.S. Administration for Community Living (ACL). MAFS helps with this program by focusing on three key areas:
Protecting beneficiaries from Medicare & Medicaid fraud, waste, and abuse.
Helping to detect Medicare & Medicaid fraud, waste, and abuse.
Reporting Medicare & Medicaid fraud, waste, and abuse so further actions can be taken.
Metropolitan Asian Family Services has collaborated with the Asian Health Coalition for assisting our community with the Affordable Care Act also known as Obamacare. It was the state-run outreach and education program offered to all legal residents of Illinois to enroll in Medicaid or Marketplace health insurance. We have enrolled over 25 individuals into Medicaid or Marketplace health insurance and reach out to over 1,000 people through outreach at temples, mosques, churches, and Gurudwaras.